State Farm® Insurance Agent Justin Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shawn Richards
October 26, 2026
5
out of
5
rating by Shawn Richards
"Olivia is always helpful, courteous and quick to respond."
We responded:
"Shawn,
It's delightful to hear that you find our team helpful, courteous, and quick to respond. We truly appreciate your kind words and are thrilled to know that you had a positive experience with us. Thank you for taking the time to share your review!
- Justin"
Duane Tabor
October 24, 2026
5
out of
5
rating by Duane Tabor
"Easily the very best person I have ever had do anything insurance related for me before...such a great person to talk and work with"
We responded:
"Duane,
What a delightful review! We're so pleased to hear that you had such a positive experience with our office. It's wonderful to know that you found our team great to talk and work with for your insurance needs. Thank you for sharing your thoughts with us.
- Justin"
Melisa Testa
October 20, 2026
5
out of
5
rating by Melisa Testa
"Liv is the absolutely the best!! She is great to chat with and always takes good care of us!"
We responded:
"Melisa Testa,
Thank you for sharing your experience with us! We're delighted to hear that you enjoy chatting with our team and feel well taken care of. Your kind words mean a lot to us.
- Justin"
Shawnda Cain
October 20, 2026
5
out of
5
rating by Shawnda Cain
"Hannah was very helpful & got me the exact coverage I needed!"
We responded:
"Shawnda,
It's wonderful to hear that our team was able to assist you in finding the coverage you needed! We appreciate your kind words and are delighted to have been of help.
- Justin"
Oiler James
October 13, 2026
5
out of
5
rating by Oiler James
"Very friendly and helpful staff. I have used State Farm for years the Madison office thaf is. Low prices! I had car insurance but recently totaled it
The process between claims and the office is top notch. Thank you so very much for all you do!"
We responded:
"Oiler James,
Thank you so much for your kind words! It's wonderful to hear that you've had a positive experience with our office over the years. We're glad to have been able to assist you with your car insurance needs and that you found the claims process smooth. We're here to help whenever you need us.
- Justin"
Leisa J
September 29, 2026
5
out of
5
rating by Leisa J
"Great customer service! Liv was very helpful!"
We responded:
"Leisa, thanks for taking the time to leave Liv a wonderful review! - Justin"
Lisa Jones
September 25, 2026
5
out of
5
rating by Lisa Jones
"Always great customer service and right on top of any request or questions you may have."
We responded:
"Lisa,
Thank you so much for your kind words! It's wonderful to hear that you appreciate our customer service and responsiveness to your requests and questions. We're here to help with all your insurance needs, and your feedback truly brightens our day.
- Justin"
Lester Bostic
September 17, 2026
5
out of
5
rating by Lester Bostic
"Hannah is a professional. Knowledgeable,
Which enabled her to know what I was looking for in Auto Insurance. Also quick and matter of fact. Because of Hannah you should try Justin Brown - State Farm insurance.
."
We responded:
"Lester, Thank you so much for the kind words and the recommendation! Knowledgeable and efficient service that truly understands what every customer is looking for is exactly what our team at Justin Brown State Farm strives for. We are so glad your experience was such a positive one and we look forward to being here for you whenever you need us! - Justin"
victoria miller
September 16, 2026
5
out of
5
rating by victoria miller
"Olivia takes care of all my needs at the office i try to only deal with her she quick and the best"
We responded:
"Victoria, This made our whole team smile, thank you! Knowing our customers feel so well taken care of that they keep coming back means everything to us. We look forward to continuing to deliver that same great experience every time you reach out! - Justin"
Dustin Shumate
September 14, 2026
5
out of
5
rating by Dustin Shumate
"Hannah is great to work with! She always gets everything I need done."
We responded:
"Dustin, Thank you for the kind words! Having a team that gets things done for every customer quickly and efficiently is something we genuinely take pride in. We look forward to being here for you whenever you need us! - Justin"
stephanie waters
September 9, 2026
5
out of
5
rating by stephanie waters
"Justin is very knowledgeable and saved me over $100 per month."
We responded:
"Stephanie, We love hearing this, thank you! Having a knowledgeable team that genuinely looks out for every customer is something we take great pride in. We are grateful to have you as part of our State Farm family and look forward to serving you for years to come! - Justin"
Betty Lester
September 9, 2026
5
out of
5
rating by Betty Lester
"The best!! The Gilbert office is where we do our business. Michelle Browning always goes above and beyond!! And does it without making you feel like it’s a bother or inconvenience!! Gena, Christina, Isaiah the whole team is always so friendly and helpful!! They’ll take good care of you and all your insurance needs while making you feel heard and appreciated!!"
We responded:
"Betty, Thank you so much for this wonderful review! Going above and beyond for every customer while making sure they feel heard and appreciated is exactly the standard our team holds itself to. Knowing that every interaction with our team has left such a positive impression means everything to us. We are so grateful to have you as part of our State Farm family and look forward to continuing to take great care of you! - Justin"
Annette Hawks
September 1, 2026
5
out of
5
rating by Annette Hawks
"Michelle Browning is the best. She is always polite, friendly and very professional. Have a question she will get you an answer."
We responded:
"Annette, Thank you so much for the kind words! Polite, friendly and professional service that gets every customer the answers they need is exactly what our team is here for. We are so glad that comes through in your experience and we look forward to being here for you whenever you need us! - Justin"
Mandy
August 31, 2026
5
out of
5
rating by Mandy
"Hannah is the best! She's fast, funny, helpful, and all around a great agent. If you're trying to lower your payment while keeping great coverage (or getting better), she's definitely the one to call. She was even able to put my boyfriend and I on the same policy which is something we weren't able to do with other agencies. I've already sent her info to some friends!"
We responded:
"Mandy, What a wonderful review, thank you for sharing! Getting our customers set up quickly and making sure every detail is taken care of is always the goal and we are so glad that came through in your experience. We are grateful for the referrals to your friends and we look forward to continuing to take great care of you and your boyfriend for years to come! - Justin"
David and Kelli Simmers
August 31, 2026
5
out of
5
rating by David and Kelli Simmers
"Excellent service, Hannah has been great and very helpful."
We responded:
"David and Kelli, Thank you for the kind words! Excellent and helpful service for every customer is exactly what our team is here for. We look forward to being here for you whenever you need us! - Justin"
live life love mcneely
August 21, 2026
5
out of
5
rating by live life love mcneely
"Fast friendly and reliable service"
We responded:
"Thank you for the kind words! Fast and friendly service for every customer is exactly what our team strives for. We look forward to being here for you whenever you need us! - Justin"
Ray Young
August 20, 2026
5
out of
5
rating by Ray Young
"Very helpful and great pricing. Hannah will work with you and do the very best she can to help you get a policy that fits your budget and policy needs"
We responded:
"Ray, We are so glad to hear this, thank you! Our team genuinely cares about making sure every customer walks away with coverage that works for their specific situation. We are grateful to have you as part of our State Farm family and look forward to serving you for years to come! - Justin"
H. Pepper
July 30, 2026
5
out of
5
rating by H. Pepper
"Very sweet, helpful, and understanding of my crazy little one in the background of our call. Great rates and comfortable small town - family feel. Thank you, Hannah!"
We responded:
"H, Thank you for the sweet review! We completely understand that life with little ones can be unpredictable and we are so glad our team was able to make the experience warm and comfortable for you. That small town family feel is exactly what we strive for with every customer. We look forward to being here for you whenever you need us! - Justin"
Sarah Collins
July 30, 2026
5
out of
5
rating by Sarah Collins
"Excellent service!"
We responded:
"Sarah, We love hearing this, thank you! Our whole team works hard every day to make sure every customer has a great experience with State Farm. We are grateful to have you as part of our family! - Justin"
Renee Houghton
July 29, 2026
5
out of
5
rating by Renee Houghton
"I reccommend Justin Brown as a State Farm agent. I needed a renters policy for daughter and Hannah helped me thought the whole process. She was knowledgable, friendly and very responsive to questions and things we needed. We really appreciated her help in getting the coverage options we needed too to make sure we were properly insured. Thanks Hannah and the team at Justin Brown's office."
We responded:
"Renee, What a wonderful review, thank you for sharing! Getting families renters coverage and making sure every detail is taken care of with care and attentiveness is always the goal. We are so glad your experience was such a positive one and we look forward to continuing to take great care of you and your family! - Justin"
Matthew Carpenter
July 14, 2026
5
out of
5
rating by Matthew Carpenter
"Super nice and friendly service! Very knowledgeable!"
We responded:
"Matthew, We love hearing this, thank you! Our team works hard to make sure every customer feels welcomed and well informed from start to finish. We are grateful to have you as part of our State Farm family! - Justin"
Amanda Powell
July 7, 2026
1
out of
5
rating by Amanda Powell
"Since my review was deleted ill go again... negative -0 stars... when you go in to ask question about claim at madison office an he gets hateful an yelling comes around his desk at my mom saying I hate listening to people complaining an wanting stuff took care of an slinging arms around like he is going to hit someone. Sir I think thats your job if you dont like it quit an find a new one. Very unprofessional no one went in their loud or out of line an your just went off like a crazy man corporate needs to pay u a visit... you couldn't pay me to have your insurance give qoute for $700 to have a toyota door fixed that the collision place even lol... about."
We responded:
"Amanda, Thank you for sharing your feedback. We take all concerns seriously and want to make sure every customer we have feels heard and respected. We encourage you to reach out to our office directly so we can better understand your experience and work toward a resolution together. -Justin"
Gena Szakats
July 7, 2026
5
out of
5
rating by Gena Szakats
"Excellent service! Very friendly and informative. Been with them for years, never any problems! Highly recommend!"
We responded:
"Gena, What a wonderful review, thank you for sharing! Keeping our customers informed and making sure every interaction is a friendly and positive one is always the goal. We are so grateful for your continued support and we look forward to continuing to take great care of you! - Justin"
Michelle Clay
July 1, 2026
5
out of
5
rating by Michelle Clay
"Hannah got me cheap auto insurance for 93 dollars! By far waaay cheaper than what I was previously paying for auto insurance through various other companies. I am forever grateful for State Farm!"
We responded:
"Michelle, What a wonderful review, thank you for sharing! Getting our customers set up with the right auto insurance and making the whole process enjoyable is always the goal. We are so grateful to have you as part of our State Farm family and look forward to continuing to serve you! - Justin"
maya hill
June 19, 2026
5
out of
5
rating by maya hill
"I had an absolutely amazing experience with Hannah! She was so helpful and made me feel confident in my choice. Cannot recommend them enough for young people interested in insurance and anyone in general."
We responded:
"Maya, Thank you so much for the kind words and the recommendation! Making sure every customer, especially those just starting out, feels confident and well taken care of is exactly what our team strives for. We are so glad your experience was such a positive one and we look forward to being here for you whenever you need us! - Justin"