State Farm® Insurance Agent Justin Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
stephanie waters
September 9, 2026
5
out of
5
rating by stephanie waters
"Justin is very knowledgeable and saved me over $100 per month."
Betty Lester
September 9, 2026
5
out of
5
rating by Betty Lester
"The best!! The Gilbert office is where we do our business. Michelle Browning always goes above and beyond!! And does it without making you feel like it’s a bother or inconvenience!! Gena, Christina, Isaiah the whole team is always so friendly and helpful!! They’ll take good care of you and all your insurance needs while making you feel heard and appreciated!!"
Annette Hawks
September 1, 2026
5
out of
5
rating by Annette Hawks
"Michelle Browning is the best. She is always polite, friendly and very professional. Have a question she will get you an answer."
We responded:
"Annette, Thank you so much for the kind words! Polite, friendly and professional service that gets every customer the answers they need is exactly what our team is here for. We are so glad that comes through in your experience and we look forward to being here for you whenever you need us! - Justin"
Mandy
August 31, 2026
5
out of
5
rating by Mandy
"Hannah is the best! She's fast, funny, helpful, and all around a great agent. If you're trying to lower your payment while keeping great coverage (or getting better), she's definitely the one to call. She was even able to put my boyfriend and I on the same policy which is something we weren't able to do with other agencies. I've already sent her info to some friends!"
We responded:
"Mandy, What a wonderful review, thank you for sharing! Getting our customers set up quickly and making sure every detail is taken care of is always the goal and we are so glad that came through in your experience. We are grateful for the referrals to your friends and we look forward to continuing to take great care of you and your boyfriend for years to come! - Justin"
David and Kelli Simmers
August 31, 2026
5
out of
5
rating by David and Kelli Simmers
"Excellent service, Hannah has been great and very helpful."
We responded:
"David and Kelli, Thank you for the kind words! Excellent and helpful service for every customer is exactly what our team is here for. We look forward to being here for you whenever you need us! - Justin"
live life love mcneely
August 21, 2026
5
out of
5
rating by live life love mcneely
"Fast friendly and reliable service"
We responded:
"Thank you for the kind words! Fast and friendly service for every customer is exactly what our team strives for. We look forward to being here for you whenever you need us! - Justin"
Ray Young
August 20, 2026
5
out of
5
rating by Ray Young
"Very helpful and great pricing. Hannah will work with you and do the very best she can to help you get a policy that fits your budget and policy needs"
We responded:
"Ray, We are so glad to hear this, thank you! Our team genuinely cares about making sure every customer walks away with coverage that works for their specific situation. We are grateful to have you as part of our State Farm family and look forward to serving you for years to come! - Justin"
H. Pepper
July 30, 2026
5
out of
5
rating by H. Pepper
"Very sweet, helpful, and understanding of my crazy little one in the background of our call. Great rates and comfortable small town - family feel. Thank you, Hannah!"
We responded:
"H, Thank you for the sweet review! We completely understand that life with little ones can be unpredictable and we are so glad our team was able to make the experience warm and comfortable for you. That small town family feel is exactly what we strive for with every customer. We look forward to being here for you whenever you need us! - Justin"
Sarah Collins
July 30, 2026
5
out of
5
rating by Sarah Collins
"Excellent service!"
We responded:
"Sarah, We love hearing this, thank you! Our whole team works hard every day to make sure every customer has a great experience with State Farm. We are grateful to have you as part of our family! - Justin"
Renee Houghton
July 29, 2026
5
out of
5
rating by Renee Houghton
"I reccommend Justin Brown as a State Farm agent. I needed a renters policy for daughter and Hannah helped me thought the whole process. She was knowledgable, friendly and very responsive to questions and things we needed. We really appreciated her help in getting the coverage options we needed too to make sure we were properly insured. Thanks Hannah and the team at Justin Brown's office."
We responded:
"Renee, What a wonderful review, thank you for sharing! Getting families renters coverage and making sure every detail is taken care of with care and attentiveness is always the goal. We are so glad your experience was such a positive one and we look forward to continuing to take great care of you and your family! - Justin"
Matthew Carpenter
July 14, 2026
5
out of
5
rating by Matthew Carpenter
"Super nice and friendly service! Very knowledgeable!"
We responded:
"Matthew, We love hearing this, thank you! Our team works hard to make sure every customer feels welcomed and well informed from start to finish. We are grateful to have you as part of our State Farm family! - Justin"
Amanda Powell
July 7, 2026
1
out of
5
rating by Amanda Powell
"Since my review was deleted ill go again... negative -0 stars... when you go in to ask question about claim at madison office an he gets hateful an yelling comes around his desk at my mom saying I hate listening to people complaining an wanting stuff took care of an slinging arms around like he is going to hit someone. Sir I think thats your job if you dont like it quit an find a new one. Very unprofessional no one went in their loud or out of line an your just went off like a crazy man corporate needs to pay u a visit... you couldn't pay me to have your insurance give qoute for $700 to have a toyota door fixed that the collision place even lol... about."
We responded:
"Amanda, Thank you for sharing your feedback. We take all concerns seriously and want to make sure every customer we have feels heard and respected. We encourage you to reach out to our office directly so we can better understand your experience and work toward a resolution together. -Justin"
Gena Szakats
July 7, 2026
5
out of
5
rating by Gena Szakats
"Excellent service! Very friendly and informative. Been with them for years, never any problems! Highly recommend!"
We responded:
"Gena, What a wonderful review, thank you for sharing! Keeping our customers informed and making sure every interaction is a friendly and positive one is always the goal. We are so grateful for your continued support and we look forward to continuing to take great care of you! - Justin"
Michelle Clay
July 1, 2026
5
out of
5
rating by Michelle Clay
"Hannah got me cheap auto insurance for 93 dollars! By far waaay cheaper than what I was previously paying for auto insurance through various other companies. I am forever grateful for State Farm!"
We responded:
"Michelle, What a wonderful review, thank you for sharing! Getting our customers set up with the right auto insurance and making the whole process enjoyable is always the goal. We are so grateful to have you as part of our State Farm family and look forward to continuing to serve you! - Justin"
maya hill
June 19, 2026
5
out of
5
rating by maya hill
"I had an absolutely amazing experience with Hannah! She was so helpful and made me feel confident in my choice. Cannot recommend them enough for young people interested in insurance and anyone in general."
We responded:
"Maya, Thank you so much for the kind words and the recommendation! Making sure every customer, especially those just starting out, feels confident and well taken care of is exactly what our team strives for. We are so glad your experience was such a positive one and we look forward to being here for you whenever you need us! - Justin"
mak M
June 12, 2026
5
out of
5
rating by mak M
"Hanna was great!"
We responded:
"Mak, We love hearing this, thank you! Delivering a great experience for every customer is something our whole team genuinely takes pride in. We are grateful to have you as part of our State Farm family!"
Joshua Pomp
June 11, 2026
5
out of
5
rating by Joshua Pomp
"I was with progressive for 4 years and I just bought for Xmas gift to myself in Dec 2024! I got a BMW X1 M35i !!!! And at first I was paying like 330$ bc my gap was through them so it made it alittle higher but I had a 1500$ deductibles I trusted my driving but not anyone esle so 1500$ deductibles, 2 of them! This State Farm office has been calling me for a couple years but I always blew them off. Hannah sent me a work of 177$ with my renters insurance !"
We responded:
"Joshua, Thank you so much for giving us a shot and welcome to the State Farm family! We are so glad you finally let us show you what we could do and that everything came together for you and your new car. Congratulations on the new ride and we look forward to taking great care of you for years to come! - Justin"
Henry Galford
June 10, 2026
5
out of
5
rating by Henry Galford
"Great staff and hanna was very helpful and answered all our questions"
We responded:
"Henry, What a great review, thank you for sharing! Our whole team works hard to make sure every customer feels welcomed and well informed from start to finish. We look forward to continuing to take great care of you for years to come! - Justin"
Sam Veasey
June 10, 2026
5
out of
5
rating by Sam Veasey
"Getting my policy was so easy, Hannah was great!"
We responded:
"Sam, Thank you for the kind words! Making the process of getting a new policy as seamless as possible for every customer is exactly what our team is here for. We are so glad your experience was a positive one and we look forward to being here for you whenever you need us! - Justin"
angela zickafoose
May 29, 2026
5
out of
5
rating by angela zickafoose
"Excellent associate to communicate with…even though the prices didn’t meet lower than current policies, Lori was a pleasure and made the process so quick and easy."
We responded:
"Angela, We really appreciate you sharing this, thank you! Making every interaction a positive and easy one regardless of the outcome is something our team genuinely cares about. We hope to have the chance to work with you again down the road and we are always here if anything changes! - Justin"
Ryder Adams
May 29, 2026
5
out of
5
rating by Ryder Adams
"The representative Lori Osborne-Jeffery was extremely helpful in quoting insurance. She was very detailed and mindful while going through different options and truly believe she cared for my best interest."
We responded:
"Ryder, We love hearing this, thank you! Making sure every customer feels informed and genuinely cared for throughout the entire process is something our team takes great pride in. We are so glad your experience was a positive one and we look forward to serving you for years to come! - Justin"
JAMES BLOSSER
May 15, 2026
5
out of
5
rating by JAMES BLOSSER
"They do an excellent job making sure you have the right coverage for any type of insurance needs you have. Give them a A+ rating."
We responded:
"James, We are so grateful for the kind words, thank you! Taking the time to make sure every customer is properly covered across all of their insurance needs is something our team genuinely cares about. We look forward to continuing to deliver that same great experience for you! - Justin"
Andrew Dotson
May 15, 2026
5
out of
5
rating by Andrew Dotson
"Hannah did all the work for me! She is an amazing person!"
We responded:
"Andrew, Thank you for the kind words, we love hearing this! Making the process as easy as possible for our customers is exactly what our team is here for. We're so glad your experience was a positive one and look forward to being here whenever you need us! - Justin"
Pete Morris
May 12, 2026
5
out of
5
rating by Pete Morris
"Love doing business with them. Liv is always eager to help and makes sure all questions I have are answered, and makes sure I understand."
We responded:
"Pete, Thank you for the wonderful feedback, we love hearing this! Making sure every customer feels heard and leaves with a clear understanding of their coverage is something our team genuinely cares about. - Justin"
Trevie Oney
May 8, 2026
5
out of
5
rating by Trevie Oney
"Lora and Hannah worked hard to save me money on my policy. Saved me $1900 on my policy."
We responded:
"Trevie, Thank you for the wonderful feedback! We are so glad your experience with our office was a positive one and that we were able to help you find the right coverage for your needs. We truly appreciate you sharing this and look forward to continuing to serve you! - Justin"